HRBoss Blog

What makes a good Applicant Tracking System (ATS) in Asia?

An Applicant Tracking System (ATS) is designed to automate recruitment tracking and simplify the recruitment life cycle by managing resume data and job applications electronically, alleviating a lot of backlog in hiring. Almost all large organizations and approximately 70 % of all mid-sized companies use some type of ATS in 2013, and that number is increasing as more businesses are starting to invest in HR technology.

As Singapore’s leading recruiting software provider, we know a thing or two about what you should look for when choosing an ATS. With so many ATS systems out there, how do you know if you found the right one? More crucially, what kind of ATS is most suitable for organizations in Asia?

Here are 5 important factors you should take into consideration when looking for a good Applicant Tracking System in Asia:

1. Ease of Use and Intuitiveness

You think that the best tools should offer you a whole suite of cool features, but this alone does not guarantee success. What’s matters is that you know how to use it and how you can be effective with it. Adoption (not features) is key here. Instead of spending countless hours with the ATS provider for support, choose an ATS that is easy to use and designed with functional, intuitive menus. Your ATS should be able to be used by your team even with minimal training. This avoids losing precious man-hours just simply trying to get to grips with all the features.

2. Specialized for Asia

A large number of vendors offer ATS solutions that are very much built and designed for the West.  However, if you run a business in Asia, you will know that the recruitment needs and processes of Asian organizations are distinctly different from their Western counterparts. Aside from all of the cultural discrepancies in the hiring and selection process, think about the practical issues such as Asian name and address formatting, Asian-character and byte compatibility, plus multi-lingual resume parsing capabilities. You need to look for an ATS that is suited for managing recruitment in Asia. The ATS should work for you without having to struggle trying to fit your hiring process into the foreign system. Why should you work around a foreign workflow that is limiting to your business in Asia?

3. Job Posting and Social Network Integration

If there is a cool feature any ATS should have, this is it: one-click job board posting & social integration ( and yes, before you ask- all HRBoss solutions are fully integrated with global, regional and local job board and social media channels)

In this digital age, the easiest way to reach a large number of IT-savvy job seekers quickly is through job boards and use of social media. The ATS should be able to post vacancies to a range of local & international job boards in a single click. It should also be integrated with major social sites like LinkedIn and Facebook in order to engage, source and attract potential candidates online. If you are hiring in Singapore and your ATS cannot integrate with the region’s most prominent job boards such as JobsDB or JobStreet- then why even consider it as a viable contender?

4. Advanced Search Functionality

If you’re looking to hire, chances are you’ve been looking at many resumes and candidate data in all sorts of formats. What a laborious process it must be if you had to search manually through all that information - both current and historical data - in order to pick out the right individual for the job. With advanced search capabilities, you can not only ensure that your searches are quick across all candidate data including PDFs, resumes and comments, but more importantly, your searches also accurate.

5. Customer Support

At the end of the day, no matter how brilliant an ATS is, enjoying a positive customer experience is paramount. Choose an ATS vendor that has a 24/7 customer support team, based on-the-ground where you are. It shows that the vendor is dedicated and committed to offering the best quality service to help you get the most out of your ATS system - it’s just like having your own racing engineers to support you in the recruiting race. Why sign up with a company who are focused on the US or Europe, and who cannot support you during your own business hours…? (Psssssst! HRBoss is the only provider of software solutions to the Human Resources and recruitment industries with dedicated support across Asia.)

If you are looking for a reputable ATS vendor that will enable you to make the most of the benefits that you can receive from using the system without breaking the bank, HRBoss is the one that you can trust. Our award-winning ATS, HiringBoss, is the only recruiting platform for corporate HR that is designed with Asia in mind. HiringBoss is a smart recruitment software that will allow you to save time, centralize all hiring activities, while keeping your business diverse and – crucially- legal. It is a proven solution that is already loved by some of the largest organizations in Asia including Changi Airport Group, Singapore Economic Development Board (EDB), Nissan, Audi, Mondelez and Gexpro. Want to learn more? Speak to us about how HRBoss can help you.